The coronavirus pandemic has made the world rethink cleanliness in their everyday lives. The travel and tourism industry wants to reexamine their approaches to health and sanitation for the future. Keeping up with this, Marriott hotel seeks to elevate its cleanliness standards by launching a new platform. The organization has created the Marriott Global Cleanliness Council to tackle the realities of the COVID-19 pandemic at the hotel level.
A committee will be set up to overlook sanitation
This committee will largely focus on developing the next level of global hospitality cleanliness standards, norms and behaviours. These will be designed to minimize risk and enhance safety for consumers and Marriott associates alike. Arne Sorenson, chief executive, Marriott International said: “We are living in a new age, with COVID-19 front and centre for our guests and our associates. We want our guests to understand what we are doing today and planning for in the near future in the areas of cleanliness, hygiene, and social distancing so that when they walk through the doors of one of our hotels, they know our commitment to their health and safety is our priority.”
Experts from various disciplines will contribute
This new council will be headed by Ray Bennett, chief global officer, global operations, Marriott International. The committee will have experts across disciplines like housekeeping, engineering, food safety, occupational health, and associate wellbeing, offering their input. The hotel chain will be rolling out enhanced technologies over the next few months, including electrostatic sprayers with hospital-grade disinfectants to sanitize surfaces throughout the hotel.
“Through the council and scientific advice of experts, we are taking a thoughtful approach to set an even higher bar of cleanliness and develop new guest interaction protocols,” said Bennett. “The council is focused on more than just disinfection across the hotel, we are providing a holistic approach designed to take care of our guests and associates. Safety for our guests and associates has always been a top priority for Marriott and today that discussion of safety is in the context of COVID-19,” added Bennett.