Effective July 18, Hyatt Hotels Corporation has appointed Eben Hewitt to the position of Chief Information Officer. Hewitt will direct Hyatt’s Technology, Enterprise Applications, and Cybersecurity departments. Mark Vondrasek, Chief Commercial Officer of Hyatt, will be his superior.

Vondrasek stated, “Eben’s tenacity and drive will bring a fresh perspective to Hyatt and play a critical role in scaling our IT platform to grow and diversify our brand and guest offerings. Our guest-centered IT is grounded in active listening to the needs of our guests, colleagues and owners, and designed to enhance every part of the hospitality experience.”

Hewitt was formerly the Chief Technology Officer at Sabre Hospitality, a leading technology provider for the hospitality industry that serves over 40,000 hotels and resorts in 160 countries. In addition, he has held leadership positions in technology at Choice Hotels and O’Reilly Media.

“I couldn’t be more thrilled to join Hyatt at this transformational moment. It’s an honour to support and advance Hyatt’s vision of a world of understanding and care. As Hyatt grows, this outstanding technology team is ready to create meaningful personal connections and delight our stakeholders, with empathy at the heart of everything we do,” said Hewitt. 

In addition to a decade of experience in the hospitality industry, Hewitt is a recognised thought leader in technology, having written books on enterprise architecture, software design, and database management systems, including the international bestseller Technology Strategy Patterns.