The Luxury Zone at Hong Kong International Airport (HKIA) has long been recognised as a preeminent shopping destination for international travellers. In keeping with this spirit of reinvention and luxurious experiences, HKIA has introduced the Luxury Concierge service, which enables travellers to peruse and reserve their fashion favourites from an impressive selection of international luxury brands prior to their arrival at HKIA.

HKIA’s Luxury Concierge offers personalised luxury purchasing in the digital world.

With HKIA’s brand-new Luxury Concierge Service, aficionados of luxury can now research, reserve, and purchase their favourite luxury items online prior to their travel. The Concierge team is always available to assist customers and connect them with seasoned brand representatives via WhatsApp, WeChat, and video call in order to shop for and reserve the most coveted items, bringing an unprecedented level of luxury purchasing convenience.

Enjoy the height of luxury with sixteen top-tier brands, including CHANEL and Louis Vuitton.

The Luxury Concierge service partners with sixteen internationally renowned luxury brands. Among them are CHANEL, Louis Vuitton, Bottega Veneta, Bvlgari, Chaumet, Gucci, IWC, Jaeger-LeCoultre, Jimmy Choo, Loro Piana, Panerai, Piaget, Tiffany & Co., Tory Burch, Tumi, and Versace. With more prestigious brands joining the Luxury Concierge in the near future, HKIA is poised to become an unrivalled shopping destination for sophisticated fashionistas.

Free shipping to 15 international destinations, with gate delivery within 90 minutes

Luxury Concierge delivers customers’ purchases to their final destination. On the purchase of HK$1,000 or more, the service offers free local and global delivery to as many as 15 destinations on purchases of HK$2,500 or more in a simultaneous transaction.

Consumers who shop prior to departing from HKIA have the option of picking up their purchases from stores or having them delivered to their boarding gates. Orders placed through Luxury Concierge will be available for collection within 90 minutes or less, allowing customers to begin their fashion adventures at their leisure. Explore Prestige Concierge now.

Spring Shopping Extravaganza with double reward points and up to a 12% discount for a limited time only.

Until May 7, 2023, HKAirport Rewards members can earn double points and up to a 12% rebate on all eligible purchases. The more you spend, the greater the rewards at Luxury Concierge!

New HKairport Rewards members will also receive a HK$100 Airport Coupon as a welcome gift, adding to the already brilliant purchasing experience. Explore your favourite premium products today at Luxury Concierge.


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