Virgin Atlantic welcomes customers back on board after the three-month break due to Covid-19 Pandemic. The first passenger flight is departing from London Heathrow to Hong Kong. The chief customer offer for Virgin Atlantic, Corneel Koster, said: “We will always ensure that health and safety remain our number one priority while keeping our signature Virgin spirit and I am proud of all our teams who have been working tirelessly to implement new measures and evolve our customer experience.” He also added: “We are looking forward to welcoming customers back on board, taking them to the skies safely and in true Virgin Atlantic style.”
Virgin Atlantic has taken several measures to ensure the health and safety of customers and crew
Considering the health and safety of customers and crew, Virgin Atlantic is implementing several measures to offer peace of mind to the customers both in the airport and while taking to the skies. The measure includes enhanced and thorough cleaning routines at check-in, boarding gates, and onboard. This will be done before every flight using electrostatic spraying of high-grade disinfectant in all cabins and lavatories ensuring no surface is left out. Distancing must be maintained wherever possible and the wearing of masks throughout the travel is mandatory. In addition, a personal Health Pack for health and safety which contains three medical-grade face masks, surface wipes, and hand gel, will be provided to all customers on board.
With the relaxation of travel restriction, customer demand has started to increase, so Virgin Atlantic will be adding more routes back into its network. The first destinations to restart will be Hong Kong, New York JFK, and Los Angeles and then more routes will be added in August, September, and October.