In light of the impact of COVID-19 on global travel, Qatar Airways has introduced a new commercial policy to help their passengers. The policy will give passengers maximum flexibility to suit their travel plans. 

Passengers can alter booking dates for a travel voucher

Passengers that have booked or will book flights for travel up to June 30, 2020, will be offered an option to change their travel plans free of charge. They will be allowed to alter the dates of their booking or exchange their ticket for a travel voucher valid for one year. Both changes apply up to 3 days prior to departure.

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Bakar, said: “The safety, security and good health of our passengers and employees is our highest priority. Although we maintain the very highest standards of hygiene across all parts of the business, we recognize that some passengers may wish to alter their existing travel plans. We hope this new policy, alongside our robust hygiene practices and safety record, will allow our passengers to travel with confidence.”

The airline works towards the highest hygiene standards. This includes the regular disinfection of aircraft, the use of cleaning products recommended by the International Air Transport Association (IATA) and the World Health Organization (WHO), and robust staff training.

Qatar Airways’ aircraft also features advanced air filtration systems. These units have industrial-size HEPA filters that remove 99.97% of viral and bacterial contaminants from re-circulated air. The linen and blankets onboard are washed, dried and pressed at microbial lethal temperatures. Considered the world’s fastest-growing airline, Qatar Airways operates in more than 170 destinations worldwide.