Cirium released findings on punctual flights arrivals in the ‘On-Time Performance Review 2019’. The organization is the world’s leading authority on airline on-time performance. After analyzing 3.5 crore departure and arrival of flights, they have found that GoAir is the 10th most punctual airline in the Asia-Pacific region. The research found that GoAir is the only airline from India with an average OTP of 76.94 percent in 2019.
GoAir has been consistent in delivering top-class performance
Cirium tracks 30 lakh flights per month using 600 global sources and covers over 97 percent of scheduled flights worldwide and more than 80 percent of tracked flights, including almost every airline in the world. GoAir also won the ‘Best On-time Performance’ for 15 months in a row as per the Directorate General of Civil Aviation (DGCA) data. The airline is making India proud with its operational excellence and top-class services.
Jeh Wadia, Managing Director, GoAir said, “It is truly a big honor for GoAir to be recognized by Cirium as one of the most on-time airlines in the Asia-Pacific region. It is a testament of our commitment to lead in punctuality, reliability and customer satisfaction. The entire GoAir team has burned its midnight oils to make this happen and it is their endeavor to offer the best traveling experience to our customers. Their efforts have been recognized once again and needless to say, this milestone would not have been possible without the support of millions of passengers who have flown with GoAir.”
Jeremy Bowen, CEO, Cirium said, “Achieving world-class customer satisfaction and product differentiation is about more than just airfare discounts and flight availability. Before choosing a flight, today’s savvy travelers also consider airline OTP and operational reliability. We apply the highest level of data analysis to form our OTP review and we believe that Cirium’s On-Time Performance Review 2019 will inspire airlines and airports to continue innovating to improve their performance.”