Emirates has introduced various measures for employees and customers. New measures were implemented earlier, after regularly scheduled passenger flights to nine destinations resumed. Along with offering flights between Dubai and Heathrow to customers, Emirates is providing connections between the UK and Australia with new safety measures to gain passenger’s confidence.
Emirates has implemented numerous safety measures for their customers and staff
Every passenger will be given complimentary hygiene kits upon check-in at Dubai International Airport and on flights to Dubai. Gloves and masks should be worn by all customers and staff at the airport, but only masks are allowed onboard Emirates flights.
The airport thermal scanners at various areas in the airport will check the temperatures of all passengers and employees upon arrival. Physical distancing indicators will be placed on the ground in waiting areas to follow social distancing at check-in, immigration, boarding, and transfer areas.
Customers transferring to other flights through Dubai airport will go through thermal screening upon arrival. Transfer desks at the airport have also been installed with protective barriers, and Airport staff, dressed in personal protective equipment will direct customers from a safe distance.
Passengers are to board by row (from the last row to the first) in small numbers. The waiting areas are also modified to observe social distancing.
Emirates boarding agents, dressed in personal protective equipment, will partake in the boarding sequence. The boarding gates are deep cleaned and disinfected after the boarding of every flight.
Cabin baggage should be checked-in, and only necessary items like laptop, handbag, briefcase, or baby items are allowed on board. Customers are reminded to bring pens to fill out health declaration forms required for some destinations.
Emirates’ modern aircraft cabins are equipped with advanced HEPA air filters which remove 99.97% of viruses and eliminate dust, allergens, and germs from cabin air for a healthier and safer on-board environment. After landing, each aircraft will go through enhanced cleaning and will be disinfected to ensure proper safety and sanitization.
Emirates employees are provided with cars for pick up and drop off at their home at the beginning and end of their duty, for their safety. Operating crew check-in for their scheduled flights in a dedicated crew airport facility before being transported to the aircraft. Layovers in destination cities have been reduced where possible.On long-haul flights, where layovers are necessary, crews are provided individual rooms in hotels.
Emirates is putting a comprehensive set of measures in place
Adel Al Redha, Emirates chief operating officer said, “Emirates is implementing a comprehensive set of measures at every step of the traveler’s journey, to enhance the sanitization of all touchpoints, and ensure the health and safety of our customers and employees. The risk of catching an infection on an aircraft is already very low, but we have spared no effort in reviewing and redesigning every step, from check-in to disembarkation.”
“Every measure implemented is an additional reduction in risk, and taken altogether, our aim is really to make flying as safe as possible. We are working with all the stakeholders in Dubai – including the airport, immigration, health and aviation authorities to implement such measures, and we will continue to review and consult expert advice for any development and changes. We are all aware that we have to adapt to different practices during this pandemic in our day to day activities.”
“All these measures, in combination with the proactive pandemic management strategies that the UAE has taken, show the seriousness with which we are taking the health and safety of our local and global communities and will give confidence to the public,” he added.