Amadeus has partnered with Microsoft to transform its systems, which currently support hundreds of airlines, airports, hotels, and rail providers, as well as thousands of travel sellers, in a “once-in-a-generation” transformation.
The collaboration includes joint product development and innovation to envision, design, and deliver cutting-edge travel solutions.
In a newly published report, ‘Journey to Cloud Planet,’ insights about the transformation and a look at some of the projects in the works are covered in detail.
The report examines the benefits of cloud capabilities for the travel industry, as well as the technology transformation that will see more than 400 high-performance applications migrate to Microsoft Azure.
The report, which includes compelling insights from Mark Russinovich, chief technology officer of Microsoft Azure, and Corey Sanders, Microsoft corporate vice president, Microsoft Cloud for Industry and Global Expansion, is supported by interviews with dozens of experts.
It also describes a first for the travel industry with the creation of the Amadeus Data Mesh, the next evolution of a data lake that joins up travel data in an open, shareable, and transparent manner to help fuel data science and train advanced machine learning algorithms.
“This report clearly lays out our vision to transform travel technology with Microsoft, and I am confident it will inspire and create optimism in the industry as we continue down the path of recovery,” said Christophe Bousquet, Amadeus’ chief technology officer.
“The move to Microsoft Azure is the greatest technology transformation in Amadeus’ 30-year history and it marks the dawn of a new era.
“Travel data will be openly accessible, within a defined governance framework. The pace of innovation will drastically increase.
“Our customers can build the cross-industry traveller experiences we know are essential to increasing the overall value of travel.”
In addition, the report provides an overview of the current innovation projects being co-developed by Amadeus and Microsoft.
These include the Traveler Centric Platform as well as other critical areas like travel search and business travel.
Sanders stated, “Being able to create a traveller experience that is much more hassle free is exciting, particularly when it comes to helping create a smoother journey for travellers.”
He went on to say that Amadeus and Microsoft can collaborate to develop solutions that will add more value to services, reduce costs, and meet the needs of travellers. Bringing data together and building an AI solution on top of it will allow Amadeus and its partners to benefit from better data-driven outcomes.
– India’s new age travel digital media